Payment & Deposit Policy
At the time of booking, a major credit card or e-transfer deposit is required to hold the reservation. Due to the nature of being a small hotel that primarily accommodates guests from weddings happening in the area, we take a deposit of 20 percent of the total reservation in order to hold the booking.
Cancellation Policy
If you need to cancel your reservation due to a sudden change in governmental restrictions directly related to COVID-19, you may do so as soon as those changes are announced and receive a full refund.
For general cancellations we request a minimum 45 day notice in order to receive your deposit back.
For cancellations made less than 45 days in advance, the deposit is non-refundable.
Check In / Check Out
All guests can check in to their suite any time after 3:00pm. If an earlier check in is needed, we can make an exception depending on the availability of the suite. Check out time is 11:00am. Guests can self-check in upon arrival. The codes will be given prior to their arrival to access the reserved suites.
Any Questions?
Feel free to call or send us an email. We’ll get back to you within 48 hours. We look forward to accommodating your stay with us!
Phone Number: 226-637-9990
Email: dewitsuites@gmail.com